What Information Should I Give a Roofer?

What you've noticed, where on the property, and how long it's been happening. Specifics help — 'a damp patch in the back bedroom ceiling that appeared after last week's storm' is far more useful than 'roof problem'.

Photos taken from ground level, an upstairs window, or inside the loft can give a roofing professional a much clearer starting point — without you needing to access the roof itself.

The type of property, roughly how old it is if known, and anything relevant about access (for example, a shared driveway or restricted parking).

Whether the issue is urgent, or whether you're planning ahead, helps set expectations for both sides.